Weight Loss Program

Complex solution for enterprise automation

Financial management, cash flow management, logistics tasks (procurement, stock and sales management).

Consultations



The support is available only for the registered users of the system. The services are performed throughout the effect of the guarantee support contract.

For customer servicing there were organized several types of consultations:

  1. Telephone consultation calling on seller “hotline” (central office +38 044-206-72-10, 206-72-22 or dealers hot lines) provides 10 minutes a day (unless otherwise is not stipulated in the contract) and relates to the operation of the system.
  2. In the system of information exchange with dealers and customers (http://siid.intelserv.com), one can read the already asked question and answers, emergency messages, ask a question and get an answer, describe the problem or error, order a rework etc.

 

System of information exchange with dealers and customers

The system is used to collect and manage the information received from dealers and clients. These are orders for the software rework, identified errors, aroused questions and point of views occurred when using the following systems: IS-PRO, IS-PRO lite, IS-PRO TK.

The system of information exchange with customers is also a system of online consultation. Using this system one can ask a question and get quickly a qualified answer from the software writer.

Moreover the users of the system of information exchange with dealers and customers are timely informed about releases of new version, service packs. They also analyze and discuss the information added by other users.

The system of information exchange with customers is a tools set both for customer and for writer. For a customer it allows using IS-PRO system more effectively and lees be dependent on external factors (for example, territorial remoteness of the customer) and for a writer it allows developing the software on the basis of complete and accurate information.

To use the system of information exchange with dealers and customers one should have an internet access and   Internet Explorer or any other browser.

 http://siid.intelserv.com

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